Shipping Policy

 

Shipping Policy

 

Thank you for visiting and shopping at Healing Up. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders made before 10:00AM are processed within 24 to 48 hrs. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Destination

Shipment method

Estimated delivery time

Shipment cost

India

Bluedart Express

1-7 business days

Free

India

Delhivery

1-7 business days

Free

 

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation on Whatsapp once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

Healing Up takes the responsibility of lost or damaged order while in transit to a value upto INR 2000.

Please save all packaging materials and damaged goods before filing a claim.

 

Returns Policy

We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase.

    1. Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
    2. Request your Refund by emailing support@healingup.in with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.
    3. To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.
    4. Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

Our Return & Refund Policy provides more detailed information about options and procedures for returning your order.